A MEETING FULL OF LEARNING AND EXCHANGES
Strengthening connections, learning and the essence of our culture
A SPACE FOR THOSE WHO MAKE A DIFFERENCE EVERY DAY
The QA Managers Meeting is more than an event: it is a moment of authentic exchange, professional growth and human connection. We bring together leaders who experience the day-to-day life of our network to reflect on challenges, celebrate achievements and share learnings that directly impact our results and our purpose.
ABOUT THE EVENT
Get ready to experience three intense days of learning, exchanges and unforgettable experiences. Conexão Qa 2025 will bring together franchisees, managers and partners from our network, further strengthening the Network Feeling that drives us: store owners, leaders, focal consultants and strategic points of contact, all connected in a single purpose.
📍Location: iFood headquarters – Osasco, SP
📆Date: June 3, 4 and 5, 2025
⏱️Hours: 8:45am to 6:00pm
Get ready for a transformative and constructive immersion.
Check out the message from some participants:
SCHEDULE
DAY 1 – 06/03 Tuesday
THEME: HAPPINESS GIVES PROFIT “Captain E” (Leadership Roles)
08:30 - Reception and accreditation
09:00 - Opening
10:00 - Role of Transformational Leadership10:45 - Panel: Captain E's Challenges11:15 - Break
11:30 - Dynamics - Hot Seat: Challenges for training and a super team. 12:15 - Space for networking
12:30 Lunch break.
14:00 - Qa Good Practices for Strategic Recruitment.
14:30 - Presentation of the Estaff tool by Leo Rocha.15:30 - Coffee Break
16:00 - Talk QA Talent Retention.16:45 - Tying of the Topics of the Day: open word to participants 17:15 - Closing and CAPAS E Experience dinner.
DAY 2 – 06/04 Wednesday
TOPIC: SCALING BILLING Good Practices in Marketing and Sales
08:30 - Reception and recap
09:00 - Opening
09:00 - Diagnosis of research on Market Illigence.10:00 - João Barcelos' lecture on the Delivery Market.
11:00 - Break
11:15 - Presentation of the Shopkeepers Association.
12:00 - Lunch break.
14:00 - Marketing for restaurants, by Ivan Acchar and Habib.
15:00 - Dinâmica15:45 -Coffee Break
16:15 - How to retain customers and presentation of the new CRM platform - Fidelimax18:00 - Closing and Conclusions.
21:00 - Celebration Cocktail21:30 - Awards Ceremony
DAY 3 – 06/05 Thursday
THEME: QUALITY AND COVERS And Differentiation Challenges
08:30 - Reception and recap.
09:00 - Opening
09:00 - How to control and reduce your CMV?
10:00 - Challenges and Opportunities of the Delivery Market in Brazil (Ifood Specialist) - Crull11:00 - Break
11:15 - Case Refrigerator Impettus Group
12:30 - Lunch break.
14:00 - Quality Management carried out by the Restaurant manager.
14:45 - Guacamole Menu Launches.15:30 - Coffee Break
16:00 - Market Trends17:00 - Closing and Conclusions
